FREQUENTLY ASKED QUESTIONS

Have questions about Overdrive or Overdrive Layout? Please read our Overdrive FAQ page to get answers about Overdrive, Overdrive Layout, demos, purchasing, return policies, licensing, and more.


SUPPORT NOTICES

December 27, 2011
AdobePDFPDE Printer settings
AdobePDFPDE screen When creating a new environment in Overdrive v2, a disabled AdobePDFPDE screen may appear as the default printer setting for each printer. This is caused by an outdated Adobe PDF plugin, which is not compatible with Mac OS X 10.6 or later (see Adobe's support notice). To remove this screen from Overdrive's Printer settings, remove the AdobePDFPDE.plugin file from the Macintosh HD/Library/Printers/PPD Plugins folder.


April 7, 2010
LPD Utility Update
The LPD Utility is no longer necessary with Overdrive 1.2 and later. If you are using Overdrive 1.1.x, please update to Overdrive 1.2.


March 17, 2010
LPD Utility for ColorBurst users
If you run Overdrive 1.1.x or the Overdrive demo 1.1.x and then run ColorBurst, you will get a "printer sharing" error message and ColorBurst will be unable to launch. Please use the LPD Uninstall Utility below before launching ColorBurst. This issue will be addressed in the next release of Overdrive so the utility will no longer be necessary.
Uninstall_ColorBurst_LPD.zip
Instructions: Unzip the download and double-click to uninstall the ColorBurst LPD.


March 16, 2010
Overdrive and Mac Managed Users with Parental Controls
Overdrive is unable to run under Mac system managed user accounts with parental controls turned on. Either select a different user account to run Overdrive or turn off the account's parental controls in your Mac System Preferences.


CONTACT OVERDRIVE SUPPORT

Please send support questions to the Overdrive support team at:

support@overdriverip.com

 

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